Tuesday Lightning Talks 14.30-15.00 (Bridewell Hall)

Focus on the right users to avoid an M&E apocalypse: George Flatters, Flatters Ltd
Communities where there are lots of development projects are experiencing ‘survey fatigue’. The ease with which we can now conduct a survey has led to more surveys being conducted. We need to re-focus on making MERL easier for the people who provide the data – rather than just the people who collect the data. We should learn (and extract data) from multinational tech corporations as we look to avoid a situation where people are fed up with giving us their data.

Lightning Talk Details:

MERL tech projects often fail because insufficient attention is paid to users’ needs. In this talk we’ll share a rapid approach to scoping MERL tech projects that puts users at the heart of the process.

George Flatters is a independent consultant specialising in user-centred approaches to ICT4D and M&E. He is an Associate at the Open Data Institute and has recently consulted for the Global Resilience Programme, the Government of Rwanda and Oxfam. Before going freelance, George spent four years leading the Programme Development Team at Aptivate, a pioneering digital agency with a rights-based approach to technology accessibility in development. From 2005 to 2011 he was a consultant and systems developer at Itad, a leading M&E consultancy working with DFID, UN agencies and the EC, among others. George is on the steering committee for the Bond Technology for Development group, and regularly speaks at ICT4D and M&E events. He posts occasional blog entries on his LinkedIn profile.